We have a 30-day return policy, which means you have 30 days from the day you receive your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need to include the receipt or proof of purchase with your return.

Store Credit:
Greens Crew and Company does not offer refunds for returns. Instead, we provide store credit for returned items. The store credit will be issued once your return is processed and approved.

To start a return, you can contact us at sales@greenscrewandco.com. Please note that we do not provide pre-paid return labels. You will be responsible for covering the return shipping costs.

For any return-related questions, feel free to contact us at info@greenscrewandco.com.

*** All sale items are final, no exceptions. ***

Damages and Issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged, or if you received the wrong item. We will work with you to evaluate the issue and make it right.

Exceptions / Non-returnable Items
Certain items are not eligible for returns, such as:

• Gift cards
• Custom products (e.g., special orders or personalized items)
• Sale/Clearance items (as indicated on the product page)
• Limited collection purchases
• Pop-up purchases
• Accessories - including but not limited to hats, lighters, stickers and other items

Please contact us if you have questions or concerns about a specific item.

Exchanges
The fastest way to exchange an item is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

Store Credit Process
Once we receive and inspect your return, we’ll notify you if your return is approved. Upon approval, store credit will be issued for the amount of the returned item(s), minus any applicable shipping fees. The store credit will be applied to your Greens Crew and Company account, where it can be used for future purchases.

Please note that store credit cannot be redeemed for cash.